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FAQ
Smartphone Gimbal
Tracking Module
Infrared Band
TARO APP
  • Is the gimbal able to hold any phone?

    The gimbal supports smartphones measuring from 58.6 mm-84.8 mm width and up to 8.4 mm thick. This covers most phones currently available, from the iPhone 5 SE to the iPhone 6s Plus and Android phones of similar sizes. Please note that actual compatibility might be affected by accessories attached to your phone. Certain form factors including side button layout should also be considered.

  • How do I change the direction of mobile phone holder?

    Loosen the knob screw on theback of the holder, pull the holder out 5mm, rotate the holder clockwise 90°, and then tighten the screw.

  • How to charge the gimbal?

    Flashing blue light indicates the tracking gimbal needs to be charged in time. The gimbal has a universal USB port which is compatible with phone chargers and power banks.

  • Can the gimbal supply power?

    Magnetic coils in the holder can make phones with wireless charging function like iPhone 8, Samsung S6 get charge wirelessly. For the phones that don’t have wireless charging, there is a universal USB port in the pitch arm.

  • How to adjust the balance of the gimbal?

    If the phone can't keep level, you can loosen the adjustment screw on the roll arm, then adjust the length of the arm to achieve balance.

  • How long is the gimbal’s continues working hour?

    10-Hours after fully charge.

Tutorial videos
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Mount the Smartphone Gimbal to the tripod
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Mount the phone on the Smartphone Gimbal
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Adjust balance
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Turn on the Smartphone Gimbal
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Turn on the Tracking Module
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Wear the Infared Band
Download
Media Kit   
Specifications   
TaroVR.apk   
Contact us
   support@taro.ai